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Join date: Nov 25, 2018
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Jul 31, 2019 ∙ 1 min
How to diffuse an angry customer
Angry customers need to be heard and you need to keep your cool.
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Mar 21, 2019 ∙ 1 min
Building a new kind of workplace
If you haven't heard of Gimlet media and their podcast; well crawl out from under that rock and allow me to enlighten you. The Gimlet...
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Feb 8, 2019 ∙ 4 min
How to handle wardrobing, serial returns, and stolen item returns
The return of used, non-defective merchandise known as wardrobing, is a hard issue to solve. In fact you can't. You can only mitigate the...
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Frank Epton
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